The services are delivered on the basis of orders. The customer places an order for the Services on the HemmaKoti.com platform. The customer undertakes to purchase the Service when submitting an order through the HemmaKoti.com platform. A binding agreement between the Parties is executed when an order confirmation has been sent to the Customer.
In accordance with the Consumer Protection Act, a consumer has the right to cancel a distance selling contract concerning the Service within 14 days after the contract is executed.
If you wish to exercise your right of cancellation, you must inform us in an unequivocal manner, for example by means of the online form or by telephone. In the notification, please indicate which product or service you wish to cancel, your name, address, telephone number and any e-mail address.
If you cancel online, we will notify you immediately upon receipt of your notification.
In order to comply with the cancellation deadline, it is sufficient to submit your notice of exercising your right of cancellation before the end of the cancellation period.
If the service has been activated before the end of the cancellation period at your request, we will charge reasonable compensation for the service used.